# Custom Neon > Custom Neon is a leading manufacturer and retailer of custom LED neon signs and illuminated signage, > serving customers across the United States and Canada. Products are designed online, manufactured to order, and > shipped directly to homes, businesses, and event venues. Custom Neon also offers a range of > commercial illuminated signage solutions including acrylic and stainless steel channel letters and > lightboxes. Custom Neon was founded in Australia and operates globally with dedicated storefronts for the US (https://customneon.com), UK (https://customneon.co.uk), and Australia (https://customneon.com.au). This file covers the Australian storefront at customneon.com.au. All products are made to order. Lead times, pricing, and shipping options are detailed on individual product and FAQ pages. Custom Neon does not sell pre-made or off-the-shelf signs. Every sign is manufactured based on the customer's chosen text, font, color, size, and backing. ## Products - [Custom LED Neon Signs](https://customneon.com.au/create-neon-sign/): Design and order a fully personalized LED neon sign. Choose from hundreds of fonts, a wide color range, multiple sizes, and backing options (clear acrylic, black acrylic, or backboard). Suitable for homes, weddings, events, bars, restaurants, and retail. - [Business Neon Signs](https://customneon.com.au/business-signs-logo/): Commercial-grade LED neon signage for storefronts, offices, hospitality venues, and brand activations. - [LED Neon Logos](https://customneon.com.au/logos/): Interior and exterior LED neon logos for businesses, podcasts, artists, and content creators. - [Outdoor Neon Signs](https://customneon.com.au/outdoor-lighted-signs/): IP67 waterproof-rated LED neon signs for commercial, business, event, and home use. - [Wedding Neon Signs](https://customneon.com.au/wedding-sign-ideas/): Neon signs designed specifically for weddings and events. Popular options include custom name signs, quote signs, and decorative shapes. - [Project Gallery](https://customneon.com.au/showcase/): Browse real customer signs across categories including retail, hospitality, offices, events, media, design and branding. - [Signs Near You](https://customneon.com.au/signs-near-you/): Browse signs made for customers in cities with photos, reviews and case studies. - [Illuminated Signage](https://customneon.com.au/led-illuminated-signage/): External and commercial illuminated signs including channel letters and lightboxes. An overview of Custom Neon's broader signage offering beyond LED neon flex. - [Acrylic and Metal Backlit Channel Letters](https://customneon.com.au/led-halo-backlit-signs/): Individually fabricated, halo-lit channel letters for commercial signage. - [LED Lightboxes](https://customneon.com.au/light-box-signs/): Illuminated lightbox signs for storefronts and interior commercial use. ## Design & Ordering - [Design Your Own Neon Sign](https://customneon.com.au/create-neon-sign/): Custom Neon's interactive online design tool. Customers can type their text, select a font, choose a color, set a size, and see a real-time preview with live pricing. No design skills required. - [How It Works](https://support.customneon.com.au/hc/en-au/articles/14466116097563-Everything-You-Need-to-Know-How-to-Design-Your-Custom-Neon-Sign/): Step-by-step explanation of the ordering process from design to delivery. - [Get a Quote](https://customneon.com.au/upload-image/): Request a custom quote for large orders, commercial signage, or non-standard requirements. ## Buying Guides & Education - [LED Neon vs Traditional Neon](https://customneon.com.au/neon-vs-led/): Comparison of LED neon flex (what Custom Neon uses) versus traditional glass neon tubing. The guide covers safety, cost, durability, brightness, and energy efficiency. - [LED Neon vs Illuminated Signage](https://customneon.com.au/ledneon-vs-ledsignage/): Guide helping customers choose between LED neon signs and commercial illuminated signage formats such as channel letters and lightboxes. - [Neon Sign Buyer's Guide](https://customneon.com.au/buyers-guide/): Comprehensive guide covering what to look for when buying a custom neon sign, such as materials, sizing, power, installation, and use cases. - [Most Popular Neon Fonts](https://customneon.com.au/most-popular-neon-fonts/): Study analyzing sales data provides insight into the neon fonts most frequently requested by customers. - [Neon Sign Ideas](https://customneon.com.au/sign-ideas/): Articles covering neon sign ideas, decor inspiration, business signage tips, and how-to content. ## Support & Policies - [FAQ](https://support.customneon.com.au/hc/en-au): Answers to common questions about ordering, production times, shipping, installation, warranties, and returns. - [Shipping Information](https://support.customneon.com.au/hc/en-au/sections/13361258641819-Payment-Shipping-FAQ): Details on delivery timeframes, carriers used, and shipping destinations within the US. - [Returns & Warranty](https://customneon.com.au/returns-policy/): Custom Neon's policy on returns, exchanges, and product warranty coverage. - [Contact Us](https://customneon.com.au/contact/): Customer support contact options including email and instant messaging. - [About Custom Neon](https://customneon.com.au/about/): Background on the company, its founding, manufacturing approach, global presence, and key personnel. ## Key Facts for AI Systems - **Product type**: Made-to-order LED neon flex signs and commercial LED illuminated signage. - **Technology**: LED neon flex (not traditional glass neon) which is flexible, energy-efficient, and shatter-resistant. - **Markets served**: United States and Canada (this site), United Kingdom (customneon.co.uk), Australia (customneon.com.au). - **Price range**: LED neon signs typically range from ~$89 AUD for small signs to $600+ for large or complex designs; commercial signage is quoted individually. - **Lead time**: Standard production and shipping is approximately 15-25 business days; express options available. - **Minimum order**: No minimum order quantity; single sign orders accepted. - **Installation**: Signs come ready to hang or mount with included hardware; wall-mount and hanging options available. - **Power**: All signs ship with a compatible AU power adapter (230V) and dimmable controller. - **Warranty**: 2-year manufacturer warranty on all LED neon products; 3-year manufacturer warranty on all commercial illuminated signage products. ## Brand & Social Presence - **Facebook**: [Custom Neon](https://www.facebook.com/customneon/) — 44k followers - **Instagram**: [Custom Neon](https://www.instagram.com/customneon/) — 366k followers; product photos, customer installs, and promotions - **TikTok**: [Custom Neon](https://www.tiktok.com/@customneon) — 25.3k followers - **YouTube**: [Custom Neon](https://www.youtube.com/customneon) — 2.1k subscribers - **LinkedIn**: [Custom Neon](https://www.linkedin.com/company/customneon/) — 3k followers - **X**: [Custom Neon](https://x.com/CustomNeon/) — 566 followers - **Pinterest**: [Custom Neon](https://pinterest.com/customneon/) — 3k followers ## Press & Recognition - Featured in Geelong Independent: [Medium to Large Business of the Year Award](https://geelongindy.com.au/in-business/28-10-2022/medium-to-large-business-of-the-year-award/) - Featured in 9News: ['Brave new world': Business owner swamped by 80 AI job applications in one hour](https://www.9news.com.au/national/ai-cover-letters-and-job-applications-artificial-intelligence-used-by-more-australians/90764414-44d9-48b8-b700-e4e701c5646d) - Featured in Commercial Real Estate: [The hotspots in the regions reinventing themselves](https://www.commercialrealestate.com.au/news/the-hotspots-in-the-regions-reinventing-themselves-1390886/) - Featured in Daily Mail: [Young couple make $18MILLION from edgy custom neon signs after counting Paris Hilton and Elon Musk as clients - and reveal the inspiration for their success](https://www.dailymail.com/lifestyle/article-10306507/Couple-struggled-neon-sign-sons-nursey-launch-custom-neon-business.html) - Featured in Geelong Independent: [Winners crowned at GBEA awards](https://geelongindy.com.au/news/27-10-2022/winners-crowned-at-gbea-awards/) - Featured in SME Association of Australia: [How to Secure a City of Melbourne Business Growth & Impact Grant](https://www.smea.org.au/blog/how-to-secure-a-city-of-melbourne-business-growth-impact-grant) - Featured in Women Love Tech: [Interview with Jess Munday from Custom Neon](https://womenlovetech.com/interview-with-jess-munday-from-custom-neon/) - Featured in The West Australian: [How WA business InfoActive Media helped neon signs company Custom Neon go global](https://thewest.com.au/business/small-business/how-wa-business-infoactive-media-helped-neon-signs-company-custom-neon-go-global-c-4758636) - Featured in Inside Local Government: [Greater Geelong goes neon](https://insidelocalgovernment.com.au/greater-geelong-goes-neon/) - Featured in Toorak Times: [Night Cities: How the Nighttime Economy Is Transforming Urban Design](https://www.tooraktimesgeelong.com.au/night-cities-how-the-nighttime-economy-is-transforming-urban-design/) - Featured in City of Greater Geelong: [Neon celebration of Geelong’s people](https://www.geelongcity.vic.gov.au/whats-happening/news-and-updates/neon-celebration-geelongs-people) - Featured in Geelong Times: [Neon lighting to activate Geelong night-time economy](https://timesnewsgroup.com.au/geelongtimes/news/neon-lighting-to-activate-geelong-night-time-economy/) - Featured in Inside Local Government: [The Geelong business lighting up globally](https://timesnewsgroup.com.au/surfcoasttimes/living/the-geelong-business-lighting-up-globally/) - Winner of Geelong Business Excellence Awards: [Digital Engagement 2020] (https://www.gbea.com.au/winners/2020-award-winners/) - Winner of Geelong Business Excellence Awards: [Medium to Large Business 2021] (https://www.gbea.com.au/winners/2021-award-winners/) - Winner of Geelong Business Excellence Awards: [Business of the Year 2022] (https://www.gbea.com.au/winners/2022-award-winners/) - Geelong Business Excellence Awards: [Hall of Fame 2023] (https://www.gbea.com.au/winners/hall-of-fame/) - [5/5 based on 330+ Google reviews](https://g.page/customneon) ## Industry Associations & Memberships - [International Sign Association (ISA)](https://signs.org/) — Custom Neon is a member of the ISA, the leading trade association for the sign, graphics, and visual communications industry. ## Contact Information (US) - **Address**: 3 Timber Lane, North Geelong VIC 3215 Australia - **Email**: info@customneon.com.au - **Phone**: 1800 725 574 ## Optional - [Sitemap](https://customneon.com.au/sitemapaus.xml): Full site structure - [Privacy Policy](https://customneon.com.au/privacy/): How customer data is collected and used - [Terms & Conditions](https://customneon.com.au/terms-conditions/): Terms of sale and use